Business Consultant in Chicago, IL at CRS Group

Date Posted: 11/30/2019

Job Snapshot

Job Description

Business Consultant
Duration: 3+ month contract
Location: Chicago, IL 60607
Overview: The CRS Group is currently looking for a Business Consultant for one of our clients in the Chicagoland area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
The Treasury Department is comprised of financial professionals who work together to drive long-term shareholder and System value by ensuring System-wide liquidity, managing and safeguarding financial risks, and providing world-class global financial leadership and expertise to the System. The Global Cashless & Fraud team is a valued business partner for both the broader finance organization as well as the US Business and Digital Organization.  The teams primary goals are to 1) Act as a center of excellence to global stakeholders on cashless payments and fraud mitigation 2) Protect income and enhance cost savings with cashless/fraud partners c) Support the execution of the payments strategy and industry best practices within the organization by advising on costs, network compliance, fraud risk, technologies and overall best practices.
Duties and Responsibilities:
  • The Director, Global Cashless & Digital Payments/Fraud role will have responsibility for providing strategic vision and leadership to the global cashless and fraud organization. 
  • Director will be responsible for building out a fraud organization within Treasury and leading the fraud program across multiple lines of the business, interacting closely with key stakeholders including global digital, technology and operations organizations.  
  • Will also have responsibility for managing the strategic relationships and underlying contracts with our global partners within the payments & fraud ecosystem. 
  • Provides thought leadership and global direction to the U.S. Business and Segments regarding all forms of existing and future cashless and fraud mitigation initiatives including traditional F2F and e/m-commerce environments.
  • Ownership of the Fraud P&L, strategic road map, fraud mitigation team and the overall success of the Fraud Program
  • Leads all fraud mitigation functions to ensure that service and quality standards are met.
  • Lead and/or support cross-functional teams in negotiations with third parties on applicable contract terms regarding services and products provided by third party suppliers.
  • Manage relationships with strategic global payment/fraud vendor partners to drive best in class service and cost savings for our restaurant owners, internal departments and affiliates.
  • Analyze financial and transactional data to provide program reporting to senior management including program volumes, costs, key statistics, and partner revenues as well as evaluate business opportunities for launch and growth of cashless programs.
  • Support worldwide effort to develop and optimize digital payment solutions (credit/debit/gift) across every facet of our interactions with customers.  This includes mobile or non-traditional personal payment devices, web commerce, self-order kiosk and other emerging innovative consumer experience opportunities around payment
  • Develop and influence global strategic direction for partnerships, innovation, and execution of payment solutions with the intent to deliver on modernizing the customer experience and broadening accessibility
  • Expand presence and influence among retailers and suppliers to enhance industry knowledge and influence - includes representing the company at numerous industry group and associations

  • Bachelor’s degree required
  • Minimum 10+ years’ experience in payments and fraud management (traditional F2F & ecommerce)
  • Minimum 5 years of people management experience
  • Extensive knowledge of payments processing industry including authorization, settlement, funding, chargebacks, interchange, card association rules/regulations, EMV, tokenization, encryption, PCI DSS, digital ecommerce payments, fraud and current industry trends/challenges.
  • Possess a passion for and understanding of digital payment consumer behavior, trends and innovations
  • Direct knowledge of fraud mitigation systems and industry tools
  • Demonstrable decision making/problem solving skills
  • Experience with vendor selection and contract negotiations
  • Excellent interpersonal communication skills, leadership and team development skills
  • Experience working with local-global organizations, either in market or corporate roles
  • Strong ability to work cross functionally
  • Some Travel Required

ss # 85517
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.