Clarizen PPM Admin / Developer in Chicago, IL at CRS Group

Date Posted: 1/11/2020

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Clarizen PPM Admin / Developer
Duration: 6+ monthcontract
Location: Chicago, IL 60607
Overview: The CRS Group is currently looking for a Clarizen PPM Admin / Developer for one of our clients in downtown Chicago.  The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
This position ensures the project and portfolio management (PPM) system is developed, implemented, updated and maintained for a diverse set of users located across the globe. The Clarizen PPM Administrator / Developer supports the various needs of the Enterprise for all PPM related activities. This person is the system expert, develops and configures solutions, creates and runs reports, and provides guidance and support to all system users for current and custom functionality.
Duties and Responsibilities:
  • Plans, coordinates, tests and implements complex solutions and enhancements.
  • Develops and modifies complex reports, metrics and dashboards for management.
  • Assists employees, vendors or other customers by answering questions related to complex PPM processes, procedures and services.
  • Troubleshoots complex customer and system issues including, but not limited to, error messages, login difficulties, access denials, interface errors, data issues and process failures.
  • Experience managing application support activities.
  • Manages PPM data maintenance processes, including mass updates to users and /or related data, as well as detailed report request.
  • Clarizen administration: user license provisioning, system settings review, end-user documentation and system configuration (workflows, validation rules, custom fields, etc.) based on internal product decisions
  • Escalate issues to Clarizen (vendor) support team and own the interaction with them on support tickets.
  • Provide tier 2 Clarizen support to client engagement teams, client users and internal Global project teams through the Clarizen Support mailbox for assistance requests, support, general product questions; provide training and demos as needed

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Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.