Customer Service Representative in Perth Amboy, NJ at CRS Group

Date Posted: 12/2/2019

Job Snapshot

Job Description

Customer Service Representative
Duration: 3+ month contract
Location: Perth Amboy, NE 8861
Overview: The CRS Group is currently looking for a Customer Service Representative for one of our clients in the Perth Amboy area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Duties and Responsibilities:
  • The Customer Service representative answers calls from and places calls to customers, sales representatives, and prospective customers
  • Enters orders into the system
  • Answers questions from callers
  • Operates will call desk
  • Provides a positive customer and visitor experience
  • They should respond promptly to customer inquiries, handle and resolve customer complaints, obtain and evaluate all relevant information to handle inquiries and complaints.
  • Must manage customers’ accounts, record details of as well as follow up on customer interactions.
  • They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.

ss # 86036
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.