Project Leader in Chicago, IL at CRS Group

Date Posted: 12/2/2019

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Project Leader
Duration: 12+ month contract
Location: Chicago, IL 60607
Overview: The CRS Group is currently looking for a Project Leader for one of our clients in the Chicagoland area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
Our client is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, our client has a legacy of innovation and hard work. Today, we are growing with velocity and are focused on modernizing experiences while delivering incredible value and quality in the food we serve. They’re a people business, just as much as it is a restaurant business. We strive to be the most versatile brand on the planet by building complementary teams who create delicious feel good moments that are easy for everyone to enjoy. The Quick Service Industry requires quick thinking: our work culture is flexible and dynamic to ensure we are executing with pace and sharing our latest ideas. Our new state-of-the art headquarters, is located in the booming West Loop area of downtown Chicago. The goal is to be a modern forward-thinking burger company delivering a contemporary customer experience. Customers are expecting new and exciting experiences and services that are easy to use and seamlessly integrated into their daily lives. The IT People Systems team plays a significant role in achieving this goal by ensuring our restaurant personnel are positioned with the tools they need to successfully drive a positive customer experience. The IT People Systems team focuses on HR and Learning technology platforms servicing the HR and Learning Technology functional areas within the company. These responsibilities are critical to grooming our greatest asset – our People.
The ideal candidate will be responsible for the successful execution/delivery of multiple projects including the objective of managing the development of HR technologies such as Applicant Tracking systems, On-Boarding, HR/Benefits, Integrations to Time Keeping, Scheduling and other HR related solutions modernizing the experience for our crew and managers.  In addition, this role will be the primary contact for all HR related technology projects.   The Project Manager will also be expected to utilize proven IT project management processes in close collaboration with business stakeholders, vendors, team members, and various IT functions. The Project Manager will assume end-to-end initiative accountability to deliver the functional requirements defined by a cross functional team.
Duties and Responsibilities:
  • Build requirements, select vendor(s) and oversee development and implementation of the HR initiatives within the U.S. restaurants for use by Restaurant Managers and Crew. 
  • Enabling Applicant Tracking Systems, On-Boarding, Crew Reward and Recognition, Owner/Operator People Experience Network portal, HR Case Management, Owner/Operator Compensation & Benefits Tool Kit, National Employee Discount and other HR solutions and technologies as dictated by our HR business partners. 
  • Support and Manage HR Technology projects (i.e existing HR system as mentioned above)
  • Participate in IT efforts for a mobile learning experience
  • Participate in IT efforts in improving the restaurant hiring process
  • Collaborate with cross functional teams and learning leaders
  • Oversight, control, and monitor of the planning, estimation, analysis, and design required in support of the People roadmap, using common project management methodologies such as Agile
  • Act as a SPOC for the 3rd Party Suppliers
  • Oversee requirements for Features and Functionality of any HR initiatives
  • Provide project performance and progress reporting to various project stakeholders including executive leadership with a focus on business benefit realization
  • Ensure continual roadmap alignment with other organizational strategic initiatives and changes in the business
  • Review work products to ensure quality, accuracy and verify completeness
  • Interface, coordinate, and communicate project interdependencies with other IT functional areas and business areas in timely and proactive manner
  • Influence or provide input to department-level forecasting and planning activities
  • Focus on financial management for all projects executed by the People Systems team
  • Participate in Technology Benchmarking exercises

  • Undergraduate degree required, Master’s degree preferred in Computer Science or Project Management. 
  • The Project Manager, US IT People System will have 3+ years of experience and strong leadership skills with technical knowledge/experience in the implementation cross functional projects
  • Demonstrated success at building Franchisee and Cross Company relationships to achieve results. 
  • Demonstrated success in implementing HR technologies (e.g. Applicant Tracking, On-Boarding, HR Benefit, Case/Incident Management, Portal and Self-Service Technologies) 
  • High energy level, adaptability, versatility, appreciation of marketplace and internal customer considerations. 
  • Strong influencing skills to drive the best decision-making for the company. 
  • Capable of achieving results in a US and Global environment. 
  • Restaurant experience preferred
  • Mobile or digital experience preferred
  • Capable of building and aligning teams, knowing and driving the business and being customer focused.    
  • We are seeking a candidate with a good balance between I.Q. and “E.Q.”  
  • The individual that takes a simple, practical and timely approach will be more valued than an academic and overly complex one.  
  • She/He must be able to build relationships and trust, partner across the company, have strong influencing skills, be collaborative and flexible, and possess the wherewithal to stay true to the agreed upon agenda and vision to ensure buy-in and maintain alignment. 


ss # 86041
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.