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Administrative Assistant in Southfield, MI at CRS Group

Date Posted: 6/16/2019

Job Snapshot

Job Description

Overview: The CRS Group is currently looking for a Senior Administrative Assistant for one of our clients in the Southfield area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
  • The Senior Administrative Assistant (Senior AA) provides administrative support to a team of colleagues within a workgroup, practice area, or client team
  • Support ranges from clerical and logistical matters to document production and the effective use of office applications
  • The Senior AA responds promptly, thoughtfully, and effectively to changing work environments, changing priorities, and new situations
  • Additionally, the Senior AA possesses the skills and ability to communicate effectively and appropriately with internal resources, clients (where applicable), and other parties in a global and virtual working environment
  • The Senior AA is integral to the efficient workflow within the office environment

Duties and Responsibilities:
  • Distributes mail
  • Answers phones/takes messages as applicable
  • Calendar management of leaders/consultants
  • Schedules and coordinates meetings, including room reservations and food ordering/delivery, if necessary
  • Acts as a key resource for the team (i.e., independently seeks out answers to questions, takes initiative, leverages network of resources to solve problems, and proactively cascades knowledge to peer network)
  •  Is strategic, solves problems, and establishes procedures that result in process improvements
  • Performs Internet research
  • Provides backup assistance to other AAs as applicable
  • Prepares and produces high-quality client presentations and correspondence, graphic presentations, and other documents, including editing for grammar, punctuation, and clarity
  • Submits printing requests for client meetings and other needs as necessary; ensures accuracy of printed materials before distribution
  • Uses internal travel tool to research travel options and books consultant travel
  • Prepares and submits expense reports
  • Records time accurately and submits according to corporate guidelines
  • Maintains a flexible approach and attitude toward assisting others; leads by example; coaches and mentors AAs aspiring to move to the Senior AA level
  • Self directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality
  • Acts as a subject matter expert for internal tools and resources
  • Assists AOMs with special workstreams/goals
  • Demonstrates leadership by contributing agenda topics and openly participating in meetings or other forums
  • Attends and participates in all AOM-focused workshops, seminars, and/or town halls
  • Attends business town halls
  • Serves as expert resource for client branding; completes Brand Ambassador certification
  • Provides financial support of budgeting and procurement as required by the business supported
  • Maintains files, databases, or SharePoint sites as appropriate
  • Knowledgeable of practice/business specific products or services and terminology
  • Shares work with others and delegates as appropriate
  • Seeks additional responsibilities
  • This list is not all inclusive; other tasks may vary based on business need

  • High school diploma or equivalent; associate or bachelor degree a plus
  • Minimum of 6 years of relevant experience
  • Advanced level computer literacy in Microsoft Office Suite and other programs as applicable
  • Typing speed of 55+ wpm with demonstrable accuracy
  • Displays excellent customer service skills and exceptional attention to detail
  • Superior writing skills—grammar, punctuation, spelling, and proofreading
  • Communicates effectively and professionally
  • Works independently with a variety of individuals and teams
  • Demonstrates strong organizational and management skills
  • Models professional appearance and demeanor in a business casual environment
  • Demonstrates discretion on highly confidential matters

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Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.