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API Tester in New Albany, OH at CRS Group

Date Posted: 2/23/2018

Job Snapshot

Job Description

Position:  API Tester / Analyst
Duration:  10 months
Location:  New Albany, OH  43054
    I am looking for an API Tester / Business Analyst with experience working with and integrating API's and SOAP UI.  
  • Evaluate Client requirements against the scope of the project, identifying and addressing any product gaps for the implementation
  • Support the various testing phases, which include API integration, End to End testing, and User Acceptance
  • Provide technical product support to our Client Services team
  • Triage and troubleshoot client API issues
  • Assist with encrypting and decrypting API content
  • Perform direct gateway testing via submission of API requests via an IDE or SoapUI
  • Assist with monitoring data management or utilities in the simulation environment
  • Validate Production moves, including certifications and keys for credential security
  • Review new API Specs and internalize for Client Support
  • Execute on regression testing with the Client
  • Address and resolve testing defects both internally and with Client, working closely with internal support teams.
  • Responsible for managing Client expectations, ensuring satisfaction through responsiveness and effective communication.
  • Responsible for detecting potential issues, supporting the Clients and implementing solutions when issues threaten to delay the project timeline, business operations, or the overall relationship.
  • Perform Client support activities, whether internal or external on a daily basis, including but not limited to issue resolution, reporting, and relationship management functions.
  • Responsible for documenting process flows, standard operating procedures (SOPs), implementation and training guides, and all other required internal/external materials for ongoing business needs. This includes creating, utilizing, and enhancing documents/deliverables necessary for providing exceptional support services.

  • Bachelor’s degree and 5+ years related experience
  • Experience in the Financial Services or Payments industry (preferred) working in an Operations and/or Technology Support role
  • Prior Client implementation experience required
  • Excellent verbal and written skills; demonstrated ability to create and deliver presentations that are both internal and Client facing
  • Experience in working with and integrating APIs (JSON) with external Clients required
  • Prior programming experience in Java required
  • Prior experience with SOAP UI required
  • Experience in defect tracking tools (i.e. Quality Center) required
  • Prior functional testing experience required
  • Knowledge of “developer portals/sandbox environments” preferred
  • Microsoft Suite (Excel, Word, PowerPoint, Outlook, MS Project, and Visio) experience required
  • Self-starter with strong organizational, presentation, negotiation, interpersonal and consultative skills

SS #81103
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.