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Claims Examiner Tier III in Overland Park, KS at CRS Group

Date Posted: 11/17/2018

Job Snapshot

Job Description

Position Title: Claims Examiner (Tier III)
Location: Overland Park, KS 66210
Duration: 3-month contract

This position is responsible for managing the life of the claim and communicating with clients, vendors, insurance agents and customers.
This person will review and analyze documentation, process claims, write letters and issue payments for property claims.
In addition, this position cross-trains within the department to ensure full knowledge and ability to service all claims customers.
  • Utilizes effective communication daily
  • Carefully manages the claims negotiation process with customers
  • Explains coverage of loss, assists policyholders with itemization of damages
  • Makes decisions on coverage and performs analysis of coverage-related issues to expedite the settlement and payment of claims
  • Applies appropriate reserves
  • Evaluates and pays claims within designated authority level
  • Claims over $50K up to $1M, complex claims including litigation or commercial buildings
  • Determines and documents the potential for subrogation and refer claims for subrogation
  • Incrementally increases productivity without jeopardizing quality
  • Engages, monitors and manages vendor(s)
  • Work with other teams as necessary, to ensure that relevant information is shared as required and the appropriate actions are taken to meet clients needs
  • Presents a professional appearance and a positive attitude
  • Assists in the Litigation process of claims
  • Critical decision making and dealing with large dollar amounts
  • Mandatory catastrophe (CAT) duty


Job Related Experience:

Minimum five years of claims experience / litigation experience
Skills and Abilities:
  • Ability to deliver results in a fast passed environment Commitment to continuous improvement
  • Available to travel approximately 25% of the time as necessary
  • Work well under moderate supervision but also recognize the importance of working as a team
  • Willingness to take advantage of growth opportunities within a global company
  • Desire and commitment to grow your career
  • Requires working knowledge of property claims handling procedures and operations
  • Demonstrated understanding of building construction principles
  • Proven ability to provide exceptional customer service
  • Ability to make decisions under pressure

  • Bachelors degree preferred
  • Minimum 5 years professional claims examination experience
  • Flood adjuster licensing within 6 mos of obtaining position

ss #83150
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.


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