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Collections in Fort Wayne, IN at CRS Group

Date Posted: 1/8/2019

Job Snapshot

Job Description

Qualifications:
  • Highly developed communication skills, interpersonal, and customer service skills
  • Ability to work independently and meet deadlines
  • Strong organizational skills
  • Ability to also work well in a team environment and to contribute to an enthusiastic, positive work environment
  • Demonstrate excellent negotiation skills.
  • Negotiate and administer exceptions for special payment plans for accounts in default.
  • Demonstrate decision making skills and initiative to work independently
  • Demonstrate analytical and problem-solving skills

 
crs_scapozzi-herrera
ss #83648
 
 
 
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.


--> Job Description
Accounting Clerk
 
Duration: 6-month contract
 
Location: Fort Wayne, IN
 
Job Description:
  • Position is responsible for Collection of past due accounts via phone, e-mail and written correspondence. Responsibilities also include reconciliation of policies and accounts as necessary and communication with both internal and external customers. Also responsible for incoming toll-free calls.
  • Responsibilities:
  • Analyze and coordinate Collection portfolio to meet Collection and Cancellation guidelines.
  •  Provide expertise by reviewing, researching, and resolving accounts to bring final resolution
  • Continually seek to improve relationships with Business Units customers and also to improve processes
  • Analyze Business Units needs as well as coordinate and communicate respectively
  • Recurrent reviews of portfolio performance with management and correspond with corporate accounting as necessary on bad-debt reserves.
  • Anticipate workflow issues and volume increases/decreases and keeps management advised.

 
Qualifications:
  • Highly developed communication skills, interpersonal, and customer service skills
  • Ability to work independently and meet deadlines
  • Strong organizational skills
  • Ability to also work well in a team environment and to contribute to an enthusiastic, positive work environment
  • Demonstrate excellent negotiation skills.
  • Negotiate and administer exceptions for special payment plans for accounts in default.
  • Demonstrate decision making skills and initiative to work independently
  • Demonstrate analytical and problem-solving skills

 
crs_scapozzi-herrera
ss #83648
 
 
 
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.


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