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Customer Care Specialist in Bellevue at CRS Group

Date Posted: 12/6/2018

Job Snapshot

Job Description

CUSTOMER CARE SPECIALIST
 
DURATION: 3-month contract
 
LOCATION: Bellevue, WA 98004
OVERVIEW: The CRS Group is currently looking for a Customer Care Specialist for one of our clients in the Bellevue area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
WORK SCHEDULES (your choice):
  • Tuesday - Friday 6 am to 3 pm & Saturday 8am to 5pm
  • Sunday 8am to 5pm & Monday - Thursday 9am to 6pm
JOB DESCRIPTION:
  • Our Customer Care Team is the heart of our organization and works hard to support current and future customers.
  • We are currently looking for a full-time customer care specialist to join our dedicated team in Bellevue, Washington.
  • If you are passionate about animals, enjoy working with the people that care for them, and have veterinary clinic experience, this is a great opportunity for you!
  • Answer customer care calls regarding sales, claims, and general questions.
  • Respond to customer email inquiries and requests.
  • Troubleshoot any customer account issues.
  • Provide excellent customer service.
  • Special projects or other duties as assigned.

Job Requirements

QUALIFICATIONS:
  • Passion and love for animals.
  • Two years of customer service experience
  • Fun, easy-going personality with the ability to easily converse with current and prospective customers.
  • Excellent computer skills, including proficiency in Microsoft applications (Excel and Word).
  • Proven ability to work well with others in order to maximize the effectiveness of the team.
  • Positive, can-do attitude.
  • Enthusiasm to work in a high energy, start-up environment.
  • Strong multitasking skills and the initiative to complete tasks independently.
  • Flexible schedule with the ability to work long hours as needed.

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