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Customer Service Prof in New Albany, OH at CRS Group

Date Posted: 9/13/2018

Job Snapshot

Job Description


Customer Service Prof
 
Duration: 10-month contract
Location: New Albany, OH
 
Overview: The CRS Group is currently looking for a Customer Service Prof for one of our clients in the New Albany area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
 
 
 
Job Description:
  • Assist clients with program enrollment
  • This will include handling both inbound inquiries as initiating outbound communications
  • Track client enrollment status/progress in system and perform verification of enrollment documentation

 
 
Duties and Responsibilities:
  • Answer inbound and make outbound calls to clients
  • Respond to inbound email inquiries
  • Track client enrollments including following up on any additional information required

 
 
Qualifications:
  • Strong Customer Service skills with excellent verbal and written communication skills
  • Attention to detail when verifying correct information from clients

 
 
 
 
 
 
 
 
crs_drubino
ss #82383
 
 
 
 
 
 
 
 
 
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.