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Customer Service Representative (bi-lingual) in Oak Brook at CRS Group

Date Posted: 7/1/2018

Job Snapshot

Job Description

Employee Services Representative (bi-lingual)

Duration: 3 month contract
Location: Oak Brook, IL

Overview: The CRS Group is currently looking for a Employee Services Representative for one of our clients in the Oak Brook area.

Job Description:

The following are primary objectives for this role. These may be expanded or retracted as determined by the Engagement Manager:
  • Provide direct customer service via phone line and email
  • Analyzes various situations and determines best course of action from standard procedures
  • Requires 3-5 years progressive customer service experience
  • Fluent in Spanish and college degree preferred

  • Ability to Work with Others
  • Multi-tasking
  • Oral and Written Communication Skills
  • Problem Solving Capability
  • Strong Listening Skills
  • Bi-lingual (Spanish or French)

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.