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Customer Service Representative in New Albany at CRS Group

Date Posted: 4/2/2018

Job Snapshot

Job Description

Customer Service Rep

Duration: 10 month contract
Location: New Albany, OH

Overview: The CRS Group is currently looking for a Customer Service Rep for one of our clients in the New Albany area.

Job Description:
  • Assistant clients with program enrollment
  • This will include handling both inbound inquiries as well as initiating outbound communications
  • Track client enrollment status/progress in system and perform verification of enrollment documentation

Duties and Responsibilities:
  • Answer inbound and make outbound calls to clients
  • Respond to inbound email inquiries
  • Track client enrollments including following up on any additional information required
  • Maintain records/notes regarding client contact

  • Strong Customer Service skills with excellent verbal and written communication skills
  • Attention to detail when verifying correct information from clients

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.


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