This site uses cookies. To find out more, see our Cookies Policy

Financial Service Representative in Madison, WI at CRS Group

Date Posted: 9/16/2018

Job Snapshot

Job Description

I’m a recruiter for the CRS Group and we are looking for a Financial Service Representative for one of our clients, US Cellular. Given your background I think you might be interested in this role. Here is a little bit more information:




Pay Rate: $12.71 /hour


Location: Madison WI


Duration: 3 month Contract



 Job Description:



 Duties and Responsibilities:



  • Resolves delinquent accounts by acquiring payment or making payment arrangements

  • Handles high-volume inbound calls from customers with general billing inquires and delinquent accounts

  • Processes manual credit reviews for consumer and business accounts according to company guidelines

  • Researches/contacts references for customer and business accounts where credit decisions are required

  • Processes business bank references

  • Collaborates and communications credit decisions to Order Processing, Agents, and Corporate Sales Associates

  • Provides customers timely and accurate information

  • Assists in other tasks or duties as assigned.




Qualifications:



  • High School Diploma or state equivalency certification required

  • Minimum of 2 years of any combination of Customer Service or Financial Services experience required

  • Experience with Windows based PCs; including general office software knowledge required

  • Strong data entry skills required

  • Effective organizational and interpersonal skills required

  • Excellent verbal and written communication skills required

  • Ability to be flexible and agile in a dynamic fast paced environment required

  • Experience with credit decision analysis preferred

  • Experience in an automated high-volume call center environment preferred



Schedules Available:



  • Sunday and Monday OFF; Tuesday-Friday: 5:55 AM-2:25 PM; Saturday-7:55 AM-4:25 PM

  • Sunday, Wednesday and Thursday OFF; Monday, Tuesday and Friday from 10:00 AM-8:30 PM and Saturday from 9:00 AM - 7:30 PM

  • Sunday and Thursday Off; Monday, Tuesday, Wednesday, Friday and Saturday from 1:30 PM-10:00 PM

  • Sunday and Wednesday OFF; Monday, Tuesday, Thursday Friday Saturday from 1:30 PM - 10:00 PM

  • Responsible for processing manual credit applications, evaluating/determining credit upgrades, collecting on delinquent customer accounts, and resolving customer inquiries and issues in accordance with company guidelines.




Please let me know if the above information interests you and we can set up a time to speak further about the opportunity!


 


Thank you!


 

Job Requirements


  • High School Diploma or state equivalency certification required

  • Minimum of 2 years of any combination of Customer Service or Financial Services experience required

  • Experience with Windows based PCs; including general office software knowledge required

  • Strong data entry skills required

  • Effective organizational and interpersonal skills required

  • Excellent verbal and written communication skills required

  • Ability to be flexible and agile in a dynamic fast paced environment required

  • Experience with credit decision analysis preferred

  • Experience in an automated high-volume call center environment preferred


CHECK OUT OUR SIMILAR JOBS

  1. Sales Jobs
  2. Customer Service Jobs