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Service Contract Specialist in Chicago, IL at CRS Group

Date Posted: 11/16/2018

Job Snapshot

Job Description

Overview: The CRS Group is currently looking for a Service Contract Specialist for one of our clients in the Chicago area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
  • The Service Contract Specialist serves as a project manager of the services contracting process, by reviewing and verifying the business and legal aspects of Statements of Work (SOWs) and other contracts for risk, compliance, scope and other components
  • They work closely with stakeholders in business units within to obtain appropriate input and approvals; they also interact with third-party service providers to obtain project scope, pricing and other details and to advise them of compliance and risk information
  • As a business leader, they provide training, guidance, and overall knowledge transfer to the sales teams with respect to the contracting of services
  • Oversee created contracts with all parties from draft through to execution. Create customer- and provider-facing documents by analyzing submitted written scope for compliance, 
    comprehensiveness, and feasibility
  • Review and migrate content from third parties into formats and templates, while ensuring accurate and complete flow-down of required terms and conditions
  • Conduct initial negotiations with customers and service providers on behalf of our client
  • Serve as liaison to all stakeholders by assisting with process issues, training, and developing 
    tools and language to capture important components of agreements and transactions.
  • Ensure that SOW services sales entered through sales ordering tools such as the AS400 
    are associated with the appropriate Master or one-off base contract vehicle
  • Work with stakeholders to ensure that purchase orders can readily be sent to partners and that invoicing is on-time and accurate

Duties and Responsibilities:
  • Draft, review, negotiate, and edit SOWs and other contract documents, with special attention to potential legal and business risk factors for the company; addressing those as needed to 
    minimize and mitigate this risk
  • Provide guidance by customizing, rewriting or editing written SOW content, submitted by stakeholders, to fit the specific project at hand
  • Adapt such language to address new circumstances and/or to avoid potential problems that might arise in performance of the subject service project addressed in the SOW
  • Ensure all appropriate approvals are obtained and issues are addressed by coordinating stakeholder input from, partner, and end-user customer
  • Identify the correct stakeholder(s) when needed, and coach them on the issues and possible solutions. Organize communications between all parties, maintaining an unobstructed information stream and workflow while preventing inappropriate disclosure of sensitive information
  • Maintain all SOW records and documentation in the appropriate content/document management systems, ensuring that all legal documents are correctly archived
  • Identify gaps in standard template language required for company-wide use. Create said language templates and submit for approval as needed
  • Document business and review processes and policies, developing detailed instructions and 
    guidance for various service contracts so that policy is consistent, clear, and offers the 
    optimum risk/reward ratio
  • Provide input on current workflow processes and procedures to continually improve the existing business model for maximum efficiency
  • Assist in updating department playbooks and wiki resources with these improved processes

  • Bachelor’s Degree. 
  • 2 years applicable business experience
  • Strong analytical skills with ability to recognize both business and legal risks and 
  • Ability to perform independently at a high level with minimal oversight 
  • Excellent oral and written communications skills
  • Ability to multi-task, to perform well under tight time constraints, to meet hard deadlines, 
    and to respond quickly to emergent issues with poise and composure 
  • A diplomatic and professional approach to business contacts 
  • Proficiency with PC; command of MS Word, Excel, Adobe Acrobat, and Outlook
  • Ability to maintain concentrated focus on details to spot even the most minor 
    discrepancies and anomalies in contract documentation and scope statements

Preferred Qualifications:
  • 3 years of experience in the field of professional services or other applicable information 
    technology practice areas
  • Background and relevant experience working directly in editing, journalism, technical 
    writing, contract drafting, law, and/or information technology
  • Experience with contract management software or other contract management workflow 
    tools, such as SharePoint and Emptoris

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Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.