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Technical Operations Internal Communications Lead in Lexington, MA at CRS Group

Date Posted: 9/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Lexington, MA
  • Job Type:
  • Experience:
    5 to 7 years
  • Date Posted:

Job Description

Technical Operations Internal Communications Lead
Duration: 5-month contract
Location: Lexington, MA
Overview: The CRS Group is currently looking for a Technical Operations Internal Communications Lead for one of our clients in the Lexington area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
  • The Technical Operations Internal Communications Lead is the primary point-of-contact for all function-wide communications, and leads the development and delivery of the Technical Operations communications strategy in support of its vision and long-range strategy
  • In this role, the incumbent will provide robust, clear, creative and effective content in regards to Tech Ops initiatives
  • The role will engage with the function across a broad range of communications channels
  • The Communications Lead will foster engagement by connecting people, ideas and information through high-level creative and targeted internal communications which pinpoints strategic messages and effectively delivers them to employees around the globe
  • The Communications Lead is expected to provide strategic leadership as well as hands-on support, strong project management, content development and tactical execution
  • Must be an outstanding and creative communicator -- oral and written -- with an expert command of writing, innovative ideas, technologically savvy, and excellent people and problem-solving skills
  • This role will report directly into the global Head of Internal Communications, with operational (dotted line) accountability to Tech Ops; its key direct stakeholders will be Tech Ops leaders
  • It is important that this role also brings an international perspective, communicating and representing employee needs in all our markets
  • It is also expected that this role will have and maintain a current working knowledge of Tech Ops and organizational communications best practices

Duties and Responsibilities:
  • Create, manage and implement a comprehensive internal communications strategy and plan, designed to engage employee’s globally in dialogue and align them with a variety of ongoing projects and change initiatives
  • Identify key solutions that could impact success, obtain support from key stakeholders, and help secure the support that is needed to make communications successful
  • Create and manage a master communications calendar for the function to ensure timely, aligned and appropriate cadence of functional messages

  • Act as the general creative agent for developing a range of communications for the Head of Technical Operations and other members of the Technical Operations Leadership Team
  • This may include general communications to the company, creation of specific materials for timely meetings such as the Board of Directors or Executive Committee

  • Provide communications support to various Technical Operations project teams to help guide and execute their internal and external communications initiatives in order to accomplish their goals and objectives

  • Bachelor’s Degree in Communications required, advanced degree preferred
  • 5-7 years of process, organization, and change experience leading global, enterprise-level process improvement projects
  • Prior experience in a global pharma or biotech environment preferred
  • Experience and knowledge of change management principles, methodologies, and tools
  • Innately creative and always striving for a new way to draw attention and build commitment to a comms message
  • Experience developing and executing communications strategies and programs to build employee engagement and support change objectives
  • Experience with executing comms in a global organization
  • Outstanding communication skills, both written and verbal, with audiences of all levels
  • Ability to establish and maintain strong relationships
  • Flexible and adaptable; able to work in ambiguous situations and model resiliency
  • Strong business acumen and situational awareness
  • Experience with project management
  • Ability to work with very senior level management and to inspire confidence: Ability to maintain confidentiality, exercise judgment and discretion
  • Ability to work well with all levels of employees across geographical and cultural boundaries, demonstrating strong teaming and partnering skills across time zones
  • Ability to work with external vendors and consultants when required
  • Ability to identify, develop and deliver internal communications strategies and programs to achieve business, Tech Ops and organizational change objectives
  • Ability to influence others and move toward common goals
  • Ability to navigate global organization
  • Some travel required

ss #82337
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.