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Technical Support Analyst/Desktop Support in Tempe, AZ at CRS Group

Date Posted: 4/9/2018

Job Snapshot

Job Description

Client Support Associate- Technical Support/Desktop Support

Duration: 3-6 month contract with potential of extension

Location: Tempe, AZ

Overview: The CRS Group is currently looking for a Client Support Associate for one of our clients in the Tempe area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.

Description:

  • Identify, manage, escalation, and resolve technical issues.
  • Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.

Role Responsibilities:

  • Provide basic technical support to US Foods Clients.
  • Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements:

  • 1 - 3 years of related work experience, or an equivalent combination of education and experience.
  • 1 - 3 years of customer service experience.
  • Excellent communication skills.
  • The ability to work in a team environment and commit to a flexible work schedule.
  • Previous experience troubleshooting desktop, printer and notebook issues.
  • Very strong user and support of MSOffice.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

Job Requirements

Office 365 Support