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UX Writer in Chicago, IL at CRS Group

Date Posted: 6/16/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    3 to 5 years
  • Date Posted:

Job Description

UX Writer
Duration: 3 month contract
Location: Chicago, IL
Overview: The CRS Group is currently looking for a UX Writer for one of our clients in the Chicago area. The CRS Group is a nationwide Staffing Firm who works primarily with Fortune 500 and Fortune 1000 corporations.
Job Description:
  • User Experience and Design Group is looking for a UX Writer who wants to do innovative work in a flexible and fun environment
  • As a UX Writer, you will help plan, write and organize content across a wide range of digital experiences – from software applications, mobile applications, microsites, web and other digital experiences
  • You will report to the Associate Creative Director/Lead UX Writer, and will work closely with Visual Designers, Product Designers, Researchers, Strategists and User Experience Architects to ensure all content is brand appropriate, aligned and approved by the necessary stakeholders
  • In-depth understanding of digital messaging and desire to write content for best-in-class user experiences will be critical
  • Your background as a UX Writer or UX Content Strategist will be key to your success in this role

Duties and Responsibilities:
  • Conduct a content audit of current flow/screens
  • Write and edit existing experience/user flows to ensure a quality user experience
  • Create FAQ content, review with stakeholders and revise accordingly
  • Conduct a heuristic review of content for tone, voice, tense, consistency and CTAs
  • Create content tone and voice guidelines
  • Write in a thoughtful and empathetic manner, while moving users to action
  • Flex a range of writing skills, from user experience microcopy to technical content
  • Write UX copy that’s appropriate for user needs, from UX copy within flows to customer-facing copy
  • Ensure the right words and content appear at the right time in the user experience, accounting for demographics, personas, and other factors
  • Ensure brand voice and tone guidelines are applied and consistent across all touch points
  • Partner with Product Designers, Research, Business and Technology team members on content goals for projects
  • Create and update content management spreadsheets as needed
  • Handle and enjoy projects from large initiatives to simple requests
  • Manage your time under a variety of conditions

  • Proven work as a UX Writer or UX Content Strategist with emphasis on writing
  • Attention to detail
  • Good organizational skills and time-management skills
  • Bachelor’s degree
  • Smart, solid portfolio with samples that show how you think, organize content and write
  • 3-5 years as a digital or UX Writer or similar writing background
  • Strong digital or user experience background
  • Direct-to-consumer digital knowledge a plus
  • Experience with content management tools and deliverables
  • Excellent communication, organizational, and time management skills

Bonus Skills:
  • Writing for software
  • UX or Human Factors training
  •  Basic understanding of HTML/CSS

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Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.